This Shipping & Pickup Policy explains how devices are collected, transported, and handled when you use the services of oldcomputerbuyer.in.
By placing a request with us, you agree to the terms outlined below.
We offer free doorstep pickup for laptops, desktops, and IT equipment in selected cities and serviceable locations.
Pickup availability depends on your location, device category, and quantity of assets.
Once you receive a price quote and confirm your order, our team will coordinate with you to schedule a pickup at a mutually convenient time.
Same-day or next-day pickup may be available depending on location and operational capacity.
Users are advised to keep devices ready for pickup in safe condition. While original packaging is not mandatory, devices should be handed over without loose parts unless disclosed earlier.
For courier-based pickups (where applicable), basic protective packaging may be required.
In locations where doorstep pickup is unavailable, devices may be shipped through a third-party courier service after confirmation from our team.
Shipping instructions will be shared separately. Courier charges, if any, will be clearly communicated in advance.
Devices are physically inspected at the time of pickup to verify condition, specifications, and functionality as declared.
If there is a mismatch in information, the quoted price may be revised or the pickup may be canceled.
Payment is initiated only after successful verification of the device. Payments are made via UPI, bank transfer, or other supported digital modes.
Cash payments are not guaranteed and depend on local regulations and service availability.
If the customer is unavailable at the scheduled pickup time or the device condition does not match the shared details, the pickup may be marked as failed.
Re-attempts may be subject to rescheduling based on availability.
Once the device is handed over to our authorized pickup partner, responsibility for safe transit lies with us or the assigned logistics partner.
However, we are not responsible for issues arising from improper packaging by the customer in courier-based shipments.
We reserve the right to refuse pickup or shipping in cases involving:
For questions related to shipping or pickup, please contact us through our official website or customer support channels.